You have questions. We have answers.
Frequently Asked Questions
About Us
What is Farm to Home Market?
Farm to Home Market was created to foster meaningful connections between buyers and sellers, going beyond the limitations of a conventional marketplace. We embrace a traditional approach, prioritizing personal relationships with our valued customers. When you engage in buying and selling with Farm to Home Market, you become an integral part of our extended family. To us, family signifies a deep desire to understand your unique story, including your family, livestock, ranch or farm, and crops. We firmly believe that genuine success in the livestock industry goes beyond a one-time transaction. Our commitment lies in nurturing enduring partnerships with our customers.
Why buy on Farm to Home Market?
Our unwavering commitment lies in sourcing exceptional vendors for our platform, with the utmost focus on ensuring consumer satisfaction. Our primary objective is to empower our customers by facilitating access to a wide array of products that may have been otherwise challenging to obtain independently. By diligently curating our vendor selection, we aim to be the catalyst that connects discerning customers with extraordinary products, enhancing their overall shopping experience. Whether you’re in search of houseplants, crop seeds, or even a substantial investment like 10 heads of cattle, our vision is for Farm to Home Market to become your ultimate destination, catering to all your diverse needs.
For Vendors
How can I become a vendor on Farm to Home Market?
To apply for vendor status on Farm to Home Market, click the ‘Become a Vendor’ option at the top of screen on the Market’s homepage, or visit https://farmtohome.wpengine.com/vendor-membership. Once selected, click ‘Register Now’. Next, you can fill out information regarding your store. Upon receiving your submission, we will thoroughly evaluate the information provided and subsequently contact you to discuss the next stages of the process.
What is the commission rate?
Farm to Home Market offers as much as 90% commission on all of your sales! That means we keep as little as 10%, to pay for all fees. Exact commission varies based on your chosen membership level, view our memberships for more details.
For Customers
How can I contact customer support if I have any issues or inquiries?
For any and all inquiries regarding the Farm to Home Market, you can email help@farmtohomemarket.com or simply fill out the contact form below!
How can I track the status of my order?
Once your order is processed, you will receive a confirmation email from the vendor that will include tracking information. You can also view the status of your orders anytime within your account. It is important to note that shipping preferences and processing times can vary among different vendors. If you have any issues, please contact help@farmtohomemarket.com.
Can I cancel or modify my order after it has been placed?
Should you have any questions or concerns pertaining to your order, please contact us at help@farmtohomemarket.com. However, note that we cannot assure any modification or cancellation requests after successful processing of your order.
What shipping carrier do you use?
Shipping methods will depend on each vendor, however our preferred partners are Fedex and UPS.
Is shipping my only option?
For the majority of items on Farm to Home Market, yes. However, if you purchased a product from the Agridime or Open Range Tallow Co. store, you can simply choose in store pick up during checkout. You’ll receive an email when your order is packed and ready. You can pickup your package at your earliest convenience Monday – Friday 8:00am to 5:00pm. Below are the options for local pick up of these items:
What payment methods are accepted on Farm to Home Market?
Currently our marketplace facilitates payments through a range of widely recognized debit and credit card providers, including Visa, Mastercard, American Express, Discover, JCB, and Diners Club. Furthermore, we offer the convenience of accepting bank wire transfers for seamless transaction processing.
How can I contact the seller or vendor directly for product-related inquiries?
For all inquiries, please email help@farmtohomemarket.com.
Can I leave reviews or ratings for products I've purchased?
Absolutely, and we hope that you will! We encourage every customer to leave valuable feedback and share your experiences with each product. There’s a dedicated section for rating and reviewing the products, ensuring your thoughts and opinions are heard. Your reviews will continue to be displayed for others to peruse on the market.
Are there any restrictions on the quantity of products that can be ordered at once?
Farm to Home Market does not impose any limitations on the quantity of products you can order.
How do I know if a product is in stock?
At Farm to Home Market, we collaborate closely with our esteemed vendors to ensure that every product listed is readily available in our inventory and prepared for prompt shipment. In the rare event of any unforeseen stock issues, our dedicated merchants will personally reach out to you, addressing the matter accordingly. Your satisfaction is our top priority, and we strive to ensure a seamless shopping experience for you.
How can I create a wishlist on Farm to Home Market?
To create a personalized wishlist, begin by setting up an account on our platform through the following link: https://farmtohome.wpengine.com/my-account. Once your account is successfully created, you will notice a small Heart icon, accompanied by the “Add to wishlist” option next to each product showcased within the marketplace. For convenient access to your wishlist, you can either select “Browse Wishlist” after adding a product, or directly visit this link: https://farmtohome.wpengine.com/wishlist/.
What is the shipping policy for international orders?
Currently, Farm to Home Market only ships within the domestic United States. If you are in Alaska, Hawaii, or any of the US Territories, please contact help@farmtohomemarket.com and we may be able to make shipping arrangements.